Social Firm GDPCIC help launch NNUH 'Feel Free 2 Ask' campaign

Patients and visitors are being encouraged to ask questions about their care in a new campaign, called 'Feel Free 2 Ask', from the Norfolk and Norwich University Hospitals NHS Foundation Trust.

The campaign launched yesterday will be using life-size cut outs of hospital staff , printed by Social Firm Graphic Design and Print CIC (GDPCIC), who have volunteered to be part of the campaign at the entrances of the Norfolk and Norwich University Hospital and Cromer Hospital.

Anna Dugdale, Chief Executive, says: "We want all our patients to have a good experience when they come to hospital. Knowing early on about any concerns can help us to put things right and give patients and their relatives peace of mind.

"Delivering excellent care to all our patients requires consistency and this campaign, combined with our new patient experience survey, will help us to improve our services by highlighting areas where we could do better."

Nayab Haider, Contracts Director for Serco at NNUH, says: "Our staff are an integral part of the hospital team and we see patients every day when we are serving food or cleaning the wards. Customer service is our priority and we are proud to be part of this campaign."

The 'Feel Free 2 Ask' campaign is being supported by the Friends of Norfolk and Norwich University Hospital and Serco.

GDPCIC have been proud to be a part of this initiative producing the stands on behalf of the trust. Steve Mollison, Managing Director says: "This is a good example of collaborative work in which we can contribute from concept to project completion. As a social enterprise we fully encourage private and public sector organisations to employ the commercial services we offer as this makes a real difference to people's lives with 100% of profits used to further the companies aims and objectives of training and employment for people from severely disadvantaged backgrounds."

Patients and visitors are welcome to ask any member of staff for information or more detailed help can be provided by the Patient Advice and Liaison Service (PALS). PALS has a customer service role and can help to solve more complex enquiries. To contact PALS, call 01603 289036.

If patients would like to ask a question, they can e-mail: 

For organisations that are interested in Graphic Design and Print CIC's services please contact Stephen Mollison, Telephone 01263 715566, email: and for further information with regards these and our social aims and objectives visit,